Ousent specialized in researching, developing, manufacturing and distributing, we are dedicated in the business scope of telecom, data communication, SAN and data center. We have our own brand OS,also, we provide OEM/ODM service of optical transceivers.
Provides satisfying warranty and RMA service:
1, 1-year warranty, one month free exchange on no-condition upon receipt of shipments
2, 3 years in total of repair service;
3, 24-hour deadline of reply upon receiving customer's quality and complaint and quality issue report.
4, 5 working days to solve all RMA procedure and provide failure analysis report and correction action to customer.